Track Your Recent Orders
To track the status of your order, enter your order number and billing ZIP code below, then click "Track Order."
*Unfortunately, some international orders cannot be tracked here. Please email Customer Service for assistance.
Order History
If you have a Janie and Jack account, you can sign in here to view your order history.
Can't locate your order number?
Contact our Customer Service Team at 1-877-449-8800 or email us at any time.
Email Us